Effective Date: 02/21/2020

Business Name: Chelsea Spa

Address: 124 W 24th St Suite 29, Manhattan, NY 10011

Email: [email protected]

Phone: +1 (917) 793-5957

1. Introduction

Chelsea Spa respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, or opt in to receive SMS and other communications from us.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following personal information:

Full name

Phone number

Email address

Billing information

Appointment details

Communication preferences

Information may be collected when you:

Book an appointment

Complete a website form

Subscribe to SMS communications

Contact us directly

3. How We Use Your Information

We use your information to:

Schedule and manage appointments

Process payments

Send appointment confirmations and reminders

Send promotional offers (if you opt in)

Provide customer support

Improve services and customer experience

Comply with legal obligations

We use personal information strictly for legitimate business purposes.

4. SMS & A2P Messaging Privacy

If you opt in to receive SMS communications from Chelsea Spa:

You may receive appointment reminders, booking confirmations, promotional messages, and service updates.

Message frequency varies.

Message and data rates may apply depending on your carrier.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

Important Notice:

Mobile opt-in data and consent will not be shared, sold, or rented to third parties for marketing purposes.

Chelsea Spa does not sell consumer data.

5. Information Sharing

We do not sell or trade personal information.

We may share information only with:

Payment processors

Booking software providers

SMS delivery platforms (for appointment and marketing communications)

Legal authorities if required by law

All third-party service providers are required to safeguard your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no electronic transmission or storage method is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill contractual and business obligations

Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized.

8. Your Rights

You may:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data (subject to legal limitations)

Withdraw consent for marketing communications at any time

To exercise these rights, contact:

[email protected]

9. Cookies & Website Tracking

Our website may use cookies or similar tracking technologies to:

Improve functionality

Analyze website traffic

Enhance user experience

You may disable cookies in your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. Chelsea Spa is not responsible for the privacy practices or content of external sites.

11. Updates to This Privacy Policy

Chelsea Spa reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Chelsea Spa

124 W 24th St Suite 29

Manhattan, NY 10011

Phone: +1 (917) 793-5957

Email: [email protected]